Privacy Policy

Privacy Policy

At ZF, we want you to be informed as to how we collect, use, share and protect your information. By interacting with Zoe Fountain, you consent to use of information that is collected or submitted. As part of the transaction process, we collect the personal information you give us such as your name, address and email address. When you browse our site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

 

USE OF INFORMATION

Product and Service Fulfillment

  • Fulfill and manage purchases, orders, payments, returns/exchanges, or requests for information about our products and services on our website, or mobile website, or to otherwise serve you
  • Provide services such as shopping list etc
  • Administer surveys Connect with customer service via our contact center, customer or on social media platforms

Our Marketing Purposes

  • Deliver coupons, newsletters, messages, emails, mobile messages, social media notifications, and marketing or advertising on social media sites, such as your Facebook News Feed
  • Provide interactive features of the website such as product reviews, comments and testimonials, and other information regarding products, services, and promotions

Internal Operations

  • Improve the effectiveness of our marketing efforts
  • Conduct research surveys and analysis
  • Perform other business activities as needed

Fraud Prevention

  • To prevent fraudulent transactions, monitor against theft and otherwise protect our customers and our business

Legal Compliance

For example, in general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements

Security Methods

To protect your personal information, we maintain technical and physical safeguards and follow industry best practices to ensure that it is not inappropriately accessed, misused or disclosed. When we collect or transmit sensitive information such as a credit or debit card number, we use industry standard methods to protect that information. Although no method of transmission over the Internet or electronic storage is completely secure or “hacker proof”, we follow all generally accepted industry standards to protect your information, and we hope that you will also be responsible in protecting your information from others.

Email Security

“Phishing” is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email.

Children’s Personal Information

We appreciate the particular importance of protecting privacy where children are involved. We do not knowingly collect personally identifiable information online from children. By using this site, you represent that you are at least the age of majority in your state of residence. If a child ( otherwise a minor) has provided us with personally identifiable information online, we request a parent (or guardian) to contact us.

PRIVACY POLICY UPDATES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

For Questions: Please feel free to contact our compliance office at Info@zoeFountain.com or write to us at Zoe Fountain. P. O Box P.O. Box 27369 Houston, TX 77227. 866-341- 9154