FAQs & Help
Our Mission
At ZF, our commitment to you is quality. From quality ingredients, to quality product development, quality products, packaging and excellent customer care. We make every effort to ensure a product’s safety meets our high standards of quality assurance before bringing them to you.
Product Safety and Recalls
We are committed to providing you and your family quality products. If for whatever reason, a product is compromised, we will let you know and issue a recall immediately.
What is a product recall?
When Zoe Fountain is notified of a recall by our Lab or by a governmental agency, we take immediate action to initiate our rapid-response plan for handling recalled product.
What should customers do if they have a recalled product?
Customers should follow ZF’s directions that are outlined in the recall notice.